Frequently Asked Questions:
Question: How long does it take for my orders to ship?
Answer: Manufacturing hours of operation are Monday- Friday 7 AM- 4 PM
Packing your order: All of our products are hand-mixed- poured and filled
Normal timeline t0 pack: is 1-3 days to prepare your order for shipping
Normal shipping turnaround is 1-4 days to fill and pack your order
Domestic Shipping 2-4 days for and USPS to arrive
USPS international normal shipping timeline – 6 -12 days
USPS is Overwhelmed Due to COVID pandemic and many of the public self quarantined at home USPS is overwhelmed –they shipping 3-5 times more than ever in the history of the Post Office, While doing their best to socially distance with fewer people to sort
Question: Hi Leslie,
I am new to acrylic pouring and am a little confused about how to mix your primary elements. I ordered a set of Dragon Fly Wings and it came with, both Poly Pour and Vivid Enamel. Do I use both when mixing my colors? How are they different?
Answer: Hello Shar
Primary Elements Arte Pigments is one part of a two-part paint system
Imagine taking a tube of acrylic paint and splitting it apart
Part One: is the color/ Primary Elements Arte Pigments – brilliant colors blended with shimmering mica and other minerals
Part Two: Is the Binder/ In the case of acrylic paint you would need a high polymer acrylic emulsion to bond to your surface and essentially you have custom mixed your own paint similar to tube paint
FYI -All colorants and pigments require some sort of binder to adhere to the surface.
You sets irnclude two Vivid Enamel and Vivid Poly Pour
Vivid Enamel clear Heavy Body acrylic base– high viscosity thicker than the average – Mix with Primary Elements to create a brush paint, for canvas painting- add a dash of Varathane varnish to the Enamel for the bloom technique. Fabulous used with brayer on mono printing painting on deli paper projects.
Vivid PolyPour ( recently improved thus the free bottle promotion) Clear medium body acrylic base with a dash of Varathane so it will bloom if you use with a cell activator made or Floetrol ( preferably AU Floetrol ) and Tube paint ( preferred brands Amsterdam and Golden) OR mix and use as a brush paint, use in acrylic swipe technique, Mix with Primary Elements -add a dash of water to the mixture and its ready to use in a Dutch pour
Primary Elements were NOT designed to add to a bottle of already premixed acrylic paint. The opacity of the tube paint blocks the light and brilliant light refraction you achieve when mixed with a clear base.
For some applications you may want just a wee bit more color saturation , you can add a dab of tube paint about the size of an 1/8 of blueberry – OR in the case of using an already mixed up tube paint
Mix ¼ tsp PE (Primary Elements) to the PolyPour, then squeeze in a dash of your pre-mixed tube paint
To lighten a color- DO not use white paint
We recommend using Bling it Interference satin or sparkle micas
IT is a waste of materials to add the interference into an already mixed up paint –Instead
Mix ½ tsp Bling it Interference colors —- to 3 tsp of the Vivid Enamel or Poly Pour
Then add a few grains of the PE color you want to lighten
OR squeeze a dash ¼ tsp of your pre-mixed tube paint and you will make glorious shimmering pastel colors
Hope this helps—— leslie ohnstad
I love the colors they are just amazing! I’m curious can these Galaxy Diamond pigments also be used in acrylic paints like your other mica Pigments? raquelbella70
Rezin Arte ( for epoxy ) and Primary Elements Arte Pigments ( for acrylic) are BOTH Dry Paint system–Color, mica plus other minerals –NOT mica pigments
IF you drop them on your carpet they will stain — and to answer you NO Rezin Arte contains a solvent color that dissolves in Epoxy- Mix them in acrylic you will create gumballs — Primary Element are water-soluble which is why they dissolver in Acrylic–
Hope this helps Leslie
Question From L Price: 6/17/20
I have bought the primary elements, bright blooms pigment. Confused on the mixing of the pigments. Do you need a medium or when do you need a medium? If mixing with just resin, do you need to add anything besides the resin and the pigment to pour on a canvas or panel? Thank you!
Hello Miss Price
Rezin Arte– Solvent color -Dry Paint system – Translucent shimmering color dissolves in resin/ epoxy- clean up alcohol
Try mixing some of the Rezin Arte powder in alcohol – create an alcohol ink effect ( needs a binder) alcohol inks have binders making your own you’re going to want to varnish